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US CA Lodi |
Banking Center Manager / Retail Banking |
BBVA Compass | $50,000 - $65,000/Year | 7/15 |
| Details: Banking Retail Executive (Bank Manager) / Retail Banking Description: Responsible for management and coaching of the sales, service and operational activities of banking center personnel. Maintains an exceptional level of customer service while maximizing sales in deposits, loans and investment product sales inside and outside the assigned portfolio. Monitoring and maintaining profits and losses for the banking center by building and retaining relationships with all customers. Ensuring all aspects of bank operations are in compliance with all applicable state and Federal laws, regulations and bank policies and procedures. RESPONSIBILITIES: Responsible in leading a branch team in goal setting, sales management, and sales productivity. Responsible for maximizing the profitability of the branch. Develop annual branch marketing, sales and financial plans with the DRE to obtain branch goals. Conduct weekly sales meeting and daily huddles with all sales staff. Manage a customer portfolio of top 100 consumer and 50 business clients. Ensure Branch Associates are cross-trained for branch sales referrals. Responsible for all branch management reporting as required. Refer existing and prospective customers to other banking sales personnel and loan specialists to cross sell relationship and offer specialty bank products. Manage the process of redirecting customers into appropriate alternative delivery channels. Manage all aspects of the retail branch operations and personnel. Responsible for managing an exceptional customer experience consistent with BBVA Compass standards. Review NSF activity on daily basis with ABM. Communicate changes in bank regulations, state and Federal laws, policies and procedures to branch personnel. Responsible for all branch audit, facilities management and security issues. Become a leader in their community and be involved in community events/organizations. . | ||||
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